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Your Microsoft account can have only one Microsoft Family subscription associated with it. If you use the same Microsoft account to buy or redeem multiple Microsoft subscriptions, you extend the amount of time for your subscription, up to a maximum of 5 years. This doesn't increase the number of Office devices you can be signed in to or increase the amount of online storage that's available with the subscription.
For more information, see What happens if I add another Office for home subscription plan to my account? You can redeem up to 25 one-time purchases of Office , , or Office on the same Microsoft account. To redeem additional products, you'll need to create another Microsoft account. For more help, see Getting maximum number error when you try to redeem Office? Note: This does not apply to Microsoft subscriptions. After you enter a valid product key, the Next button should be enabled.
However, if JavaScript isn't enabled in our browser, the Next button won't work. If you're using an iPad, you must use another device to redeem your product key because JavaScript isn't supported on iPads.
In the Edge window, select More In the Content settings dialog box, under Cookies , make sure Allow local data to be set recommended is selected. In the History section under Firefox will , select Use custom settings for history. Make sure Accept cookies from sites is checked and Accept third party cookies is set to Always , and then select OK.
After you enter your product key, your current country or region might not appear in the list, or the website language might change. This can happen if you buy your product key in a different country or region than where you redeem it.
Your product key is only valid for the countries or regions listed. If that doesn't work, please contact Microsoft support. Here are some important limits regarding your Microsoft account.
If you have Microsoft Family and you need to support more than 6 people on your subscription, we recommend purchasing an Office business subscription or volume license products of Office instead.
You can redeem up to 25 one-time purchases of Office , Office , or Office on the same Microsoft account. If you'd like to purchase more than 25 copies of Office for work, we recommend purchasing an Office business subscription or volume license products of Office instead. I get an error when I enter my key Check this list of errors for troubleshooting tips. Hang on to your product key, and try again later You have reached the maximum number of Office products that can be associated to your Microsoft account I get an error that JavaScript is required to complete the activation process My web browser is blocking cookies Sorry, we can't set up your account right now NoMatchingOrEligibleProductsFound.
I get a language or geographical error This can happen if try to redeem a product key purchased in another country or region. What are the limits for Microsoft accounts? Read these tips if you have multiple product keys or a lot of devices. Need more help? I recently had to rollback Windows 7 because the system appeared to be corrupt.
The rollback worked. I chose the option to activate on line or by phone , but then all I get after that is a message that MS Office could not be activated because the product key is invalid. What do I do now? I did have this exact same problem a few months back with another user. The scenario was almost identical. From what I read online there are two ways that you can go about fixing this issue, though the third method which I will also describe below is the one that fixed it for me.
The easiest way to fix this problem is to repair MS Office. You can do this by doing the following:. If the repair didn't work for you, then another way you can try and fix this problem is to uninstall MS Office and reinstall it. Note: if you use Microsoft Outlook, your data files emails will remain untouched as they are part of your user account.
If you reinstall Outlook it should find the files again without any issues. To uninstall and reinstall MS Office, do the following:. Unfortunately a repair and even a reinstall doesn't always fix MS Office. In this case, it's usually because Windows is corrupt here's a link explaining why and is causing you grief. The easiest way to get past this hurdle is to backup your entire computer a disk image is recommended , then format the hard drive, reinstall Windows, all your programs, and MS Office.
At this point it should work. This is the method I had to use to fix MS Office for one of my clients using remote desktop support , because we simply had no other choice in the matter.
If Windows is corrupt, it will behave erratic and will prevent you from doing things - such as installing some programs. It is a big step to take, but in the end everything worked the way it should, including MS Office.
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