Citrix licenses

For example, a user starts a session from one computer and then starts another from a different computer before closing the first session. Two licenses are checked out. License Servers do not communicate with each other. If you run multiple License Servers, you might consume more than one license for example, with load balancing.

If you are using load balancing, we recommend that the product servers point to the same License Server. Different editions consume different licenses. Two licenses are consumed, if you use the same client to connect to applications running on an Advanced edition and Premium edition each.

Same product, edition, and license model consume single license. If you make multiple connections from a single device to different product servers configured with same edition and license model and pointing to the same License Server. Only one license is consumed. For license sharing, pass-through connections on Citrix Virtual Apps and Desktops pass the endpoint client device ID to the product server. If you connect to a single product, edition, and license model with a shared License Server, all connections share a single license.

A user connects from a single device to two product servers that are the same edition but different versions. One or two licenses might be consumed based on the order in which the user makes the connections.

If the number of connections exceed the purchased and available standalone concurrent licenses, users are denied access unless the supplemental grace period is enabled. For more information, see Supplemental grace period. A licensed user requires a unique user ID, such as an Active Directory entry. When a license is assigned to a user, the license allows the user to connect to their desktops and applications using multiple devices.

When a user connects to multiple devices, a user license is consumed for the 90 day assignment period. The license assignment period begins when a connection is made. The period is renewed to the full 90 days during the life of the connection.

The device lease for the license assignment will expire in 90 days after the last connected user or device disconnects. A licensed device requires a unique device ID and any individuals can access instances of a product. It allows an unlimited number of users per device.

A single Device license can support multiple users from the same device. When a single device is used by multiple users, a device license is consumed for the 90 day assignment period. Per socket licenses are consumed based on the number of CPU sockets. Cores are not counted. For example:. In a product when you request a license, a named user license is checked out until a preconfigured period expires.

This type of license check-out is not tied to a computer or a device. After the license is checked out, the user can run multiple sessions on different computers without checking out more licenses. These demos allow for a customized experience to fit your needs, use cases and active projects; get real-time answers and advice from a Citrix expert. The license overdraft count is displayed in a separate column within the License Administration Console.

The installed column displays both the purchased license total plus the associated overdraft total. Overdraft usage is also visible in Studio. The license overdraft feature is offered as a convenience, not as a license entitlement. Any overdraft licenses used must be purchased within 30 days of first use. Concurrent licenses and server licenses do not contain the overdraft feature. Citrix reserves the right to remove any overdraft feature in new product releases.

The supplemental grace period enables unlimited connections to a product for 15 consecutive days. This feature is available to Citrix Virtual Apps and Desktops licenses. You can use this feature with a XenApp 7.

If all licenses are in use, including the license overdraft where applicable, the supplemental grace period gives you time to determine why you exceeded the maximum license count and to purchase more licenses without disrupting your users. After the supplemental grace period expires, normal connection limits are enforced.

Users are not disconnected during active sessions. As they disconnect, however, no new connections can occur until the license levels return to normal. The supplemental grace period is not automatically re-enabled once it completes. To re-enable the supplemental grace period, you must install another retail license, which grants a new day supplemental grace period if and when you exceed the subsequent maximum installed licenses limit.

We recommend that you allow the supplemental grace period to run out after it starts. To clear the warning condition do not add licenses immediately.

Doing so gives you time to fully assess the situation and correctly address any issues. If you install licenses while the supplemental grace period is in force, the License Server exits the supplemental grace period.

Reenabling the supplemental grace period before fully determining the reason for the supplemental grace period, and how many licenses you require, might cause you to reenter the period after installing new licenses. Supplemental grace periods are granted per product version and edition and only for retail licenses. The supplemental grace period is enabled by default when you first install the licenses.

To disable the supplemental grace period feature, use the Citrix Licensing Manager. There is no way to track the total number of licenses consumed while in the supplemental grace period. You can use lmstat udadmin and connection information from the product to determine how many additional licenses are required.

For more information about grace periods, see Grace period. Citrix Virtual Apps and Desktops Director displays the grace period states. For more information, see Panels on the Director Dashboard. The supplemental grace period feature is offered as a convenience, not as a license entitlement. Citrix reserves the right to remove any such feature in new product releases.

At the time it is sufficient for the number of users connecting. When the st license was used, the overdraft feature was activated. Install licenses. Update licenses. Register your Citrix License Server. Manage Licenses on MyAccount. Administer licenses without a console.

Licensing commands for advanced operations. Upgrade the License Server. Configure clustered License Servers. Disaster recovery backup and redundancy. Troubleshooting your License Server. Frequently asked questions. Document History. Aviso legal. License Servers are computers that are partly or completely dedicated to store and manage licenses. If you attempt to connect to a device Citrix product requests licenses from a License Server. Every Citrix product environment must have at least one shared or dedicated License Server.

Servers running Citrix products contact the License Server to obtain licenses. If you connect to a Citrix product, it draws licenses from the License Server. The Citrix product requests to check out a license from the License Server on behalf of the user or client device. For more information about the product-specific licensing, see Product-specific licensing information. Depending on the size and configuration of your product deployment, you might deploy licensing on a server shared with other applications, a dedicated License Server, or multiple License Servers.

After you purchase a Citrix product, request a product evaluation or upgrade to a higher edition, you should click on the activation link in the confirmation e-mail to get your license entitlement s.

You may also visit My Citrix, your personalized section of the Citrix web site. Learn more about getting Citrix product licenses. Licenses can be checked out to a user, device, session, server or appliance, depending on the licensing model for each product. Learn more about licensing models by product. All licenses are contained in a pool on the license server s. License check-out is triggered based on product-specific system activity.

When an activity begins, the product requests a license from the License Server. If the appropriate license is available, the License Server checks it out and associates it accordingly.

In the event a product loses communication with the License Server, the product will continue to function for a predetermined license grace period. As an additional precaution, Citrix also recommends that customers back up licenses and the license server. Solutions Solutions. Digital Workspaces. Unified Endpoint Management. Application Delivery. Secure Access. Content Collaboration. Collaborative Work Management. Boost Productivity Support employee well-being Enable a hybrid workforce Transform employee experience.

Small business.