If you're an admin and you aren't sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans. If you're a student or teacher and don't see an option to install Office, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. Be sure to check the System requirements for Office. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system.
However, you may still be able to use Office Online in your computer's browser. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. Select your subscription from the list in Renew Office for business to see the steps for how to renew it.
If you're on an Microsoft subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft See Upgrade to Office using Office for business. Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. Tip: You can download and run the Microsoft Support and Recovery Assistant to perform automated tests and recovery actions that help identify and fix sign in problems.
Where you sign in depends on which service you're using. This is the account that you created or someone in your organization created on your behalf. If you use Office operated by 21Vianet in China , sign in with your work or school username and password at:. If you use Office Germany , sign in with your work or school username and password at:. For more information about accounts, see Where to sign in to Office or What is my user ID and why do I need it for Office for business?
As an Office for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. After completing the installation, the Application Install window will open. Edge older or Internet Explorer. When the Application Install window appears, you will be asked if you want to install this application. Select Install to continue.
If activation failures began after you upgraded to Windows 10, see Office error code 0xFC12 when activating Office. If prompted, sign in with your work or school account.
Under Install status , select Deactivate to deactivate the Office installations you no longer use. For more information, see Deactivate Office if you see a "limit reached" error. Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure. See Uninstall Office for Mac for instructions on uninstalling the Office apps. To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac.
If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. When you install Office it's automatically linked to your Office plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan.
Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you don't see The latest desktop version of Office in the list, your admin probably hasn't assigned an Office license to you. The content of this article is specific to Office installation issues.
Try these articles if you're looking for troubleshooting help for these Office services:. Outlook Help. Skype for Business Help. OneDrive for Business Help. If you're still having trouble installing Office, contact your Office admin. If your admin can't find a solution for you after using the information on the Office admin tab, he or she can contact support on your behalf. You can also try the Community forums.
To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool. Admins should also see the Office for business tab for more general Office installation issues. No option to install Office, Project, or Visio Switched Office plans and now can't use Office Office is taking very long to install Install Office on more than five computers. Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization.
Assign, remove, or buy more licenses Activate volume license editions of Office. When you first sign up for Office for business and you try to install Office or Project or Visio if you also have a subscription for those apps you might see a message that says you can't install Office because you don't have a license. This could happen because of a delay between your initial sign in and Office for business setting up your environment. Try signing out of Office and then signing back in.
It could also happen because you haven't assigned a license to yourself or your users. Do the following to check your licenses. If you don't see The latest desktop version of Office in the list or Project or Visio if you bought plans with those applications , see Assign licenses to users in Office for business.
See the bottom of the Office for business column for a list of those plans that don't include an installed version of Office. If your organization has one of these Microsoft plans, as the admin, you can switch to a different Office plan or subscription , or in addition to the subscription you already have, buy another Office for business subscription for those users who require the full version of Office. If you're not sure what plan you have, follow the steps in What Office for business subscription do I have?
For a comparison of plans, see Office for business. If you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. If you or your users find Office is taking a very long time to install, try installing using an offline installation.
See Use the Office offline installer and select the Office for business tab. These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. You can activate Office on up to five computers per user.
If a user needs to install Office on a sixth computer, you have to deactivate an installation. See Deactivate Office if you see a "limit reached" error. To help you set up your organization, see Set up Office for business — Admin Help. If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version.
See Upgrade users to the latest Office client. You then deploy Office by using the software deployment method you typically use. You can also choose to have users sign into the Office portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. As the Office for business admin, you're responsible for Managing user software in Office You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office for business.
To remove licenses from users, see Remove licenses from users in Office for business. If you need more licenses, see Buy licenses for your Office for business subscription. To remove a license from your subscription, see Remove licenses from your Office for business subscription. For help activating these editions, see Activate volume editions of Office.
As an Office admin, you can check Office service health. This article is for Office installation issues. The links below are specific to admins looking for troubleshooting help with these Office services. For more general not admin specific help in these areas, see the Additional help section on the Office for Business tab of this topic.
Outlook for email issues. Skype for Business. OneDrive for Business. SharePoint sites. If you're still having issues, admins can Contact Office for business support.
After you enter 25 characters Microsoft Office serial key, the installation wizard will automatically control the validity of the MS Office product key. If the product key is valid, then the "Continue" button will be enabled. Otherwise, Office users will not be able to continue Microsoft Office setup.
Also with a valid product key entered, on the bottom of the installation wizard screen the following checkbox will appear. This means if your computer is connected to the internet, Microsoft Office installation program will automatically complete Office activation process. The following screen in Microsoft Office installation is the Microsoft Software Licence Terms screen In order to activate Continue button, mark the checkbox "I accept the terms of this agreement" after reading the very short Microsoft Office Desktop Application Software licence terms :.
Since I have already Microsoft Office installed on my computer, the setup wizard is displaying two types of Microsoft Office Professional Plus installation as seen below. First one is " Microsoft Office Upgrade " option, and the other is " Customize " option. The MS Office Upgrade option will continue with 4 configuration screens as seen in below screenshot. The first tab named " Upgrade " has detected Microsoft Office and I chosed to remove Office from Windows 7 by the below configuration.
Upgrade earlier versions Setup has detected previous versions of Microsoft Office on your computer. Please note that, if Windows Vista or Windows 7 users can not uninstall Office from their computers, either by this method or using the Windows Control Panel Add or Remove Programs feature , Office users can take reference the Microsoft Support article KB named How to manually uninstall the Office system if you cannot uninstall it by using the "Add or Remove Programs" feature.
Get answers from your peers along with millions of IT pros who visit Spiceworks. Hey all I have an install of Office on Windows 10 bit that refuses to activate. Best Answer. Verify your account to enable IT peers to see that you are a professional. Will have to say it only took about 90 minutes to get through the muck. View this "Best Answer" in the replies below ». Popular Topics in Microsoft Office. Spiceworks Help Desk. The help desk software for IT. Cancel Submit. Rohn MVP. In reply to mrzelda's post on January 20, Since you have a product key you are ahead of the game.
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